Cookie Policy – Southgate Pharmacy

This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your preferences. By using our website, you agree to the use of cookies in accordance with this policy.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website.¹ They are widely used to make websites work more efficiently and to collect information about your browsing activity. This data helps us understand how our site is used and enables us to provide a more personalised and efficient experience.

2. How We Use Cookies

We use cookies for a variety of purposes, including:

• Ensuring the website functions correctly: Cookies are essential for core functionalities like secure logins and shopping cart management.
• Improving website performance: We use cookies to collect anonymous data on how visitors use our site, helping us to identify and fix issues.
• Personalising your experience: Cookies allow us to remember your preferences and settings, so you don’t have to re-enter them on each visit.
• Delivering relevant marketing: We use cookies to track your interests and show you advertisements that are more relevant to you on other websites.

3. Types of Cookies We Use

The cookies on our website are categorised as follows:

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off. They are typically set in response to actions you take, such as logging into your account, adding items to a shopping cart, or filling in forms. Without these cookies, services like secure sign-in and e-commerce transactions would not be possible.

• Session ID: This cookie stores a unique identifier for your session, allowing the website to track your movement from page to page. It is deleted when you close your browser.
• Cookie Consent: This cookie remembers your cookie preferences, so you are not asked to provide consent on every visit.

 

Performance / Analytics Cookies

These cookies collect anonymous, aggregated information about how visitors use our website. This data helps us understand which pages are the most popular, how visitors navigate the site, and where errors occur. This information is crucial for us to improve the website’s performance and design.

• Google Analytics: These cookies are set by Google to collect information about how visitors use the site. They help us analyse website traffic and improve the website’s functionality. The data is anonymous and does not identify you personally.

 

Functionality Cookies

These cookies allow the website to remember choices you have made, such as your username, language, or region. This enables us to provide enhanced and personalised features. They do not track your browsing activity on other websites.

• Preferences Cookies: These cookies are used to remember your preferred language and font size to ensure a consistent experience.

 

Targeting / Marketing Cookies

These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant adverts on other websites. They are based on uniquely identifying your browser and internet device, not on directly storing personal information.

• Facebook Pixel: This cookie is set by Facebook to deliver advertisements and measure the effectiveness of our ad campaigns on Facebook and other platforms.
• Google Ads: These cookies are used by Google to track your actions after viewing or clicking on one of our advertisements. This helps us measure ad effectiveness and show you more relevant ads.

4. How to Manage Your Cookie Preferences

You have the right to choose whether or not to accept cookies. While strictly necessary cookies are required for the website to function, you can manage your preferences for all other cookie categories.

• Through your browser settings: Most browsers allow you to control cookies through their settings. You can set your browser to block all cookies, or to alert you when a cookie is being set. Please note that blocking all cookies may impact the functionality of many websites, including ours.
• Through our cookie consent tool: When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject different categories of cookies. You can re-visit this option at any time to change your preferences.

5. Third-Party Cookies

When you use our website, you may encounter third-party cookies from other websites. We do not have control over these cookies and cannot access them. These cookies are set by the companies that provide the services on our site, such as social media platforms or embedded video players. We encourage you to check the privacy policies of these third-party providers for more information about their use of cookies.

6. Changes to this Policy

We may update this Cookie Policy from time to time. We will post the updated policy on this page, and we encourage you to review it periodically to stay informed about how we use cookies.